“Employees still are not getting the information they need to make informed choices about their healthcare coverage or how to use that coverage effectively.” - Optavise's 2023 Healthcare Literacy Report. In 2023, fewer employees were confident they understood how their healthcare plans work compared to last year, according to Optavise’s 2023 Healthcare Literacy Report . This is a concerning statistic for employers who strive to improve healthcare literacy. Notably, understanding of healthcare plans is linked to satisfaction. The 90% of employees who said they were extremely confident in understanding their plan reported more plan satisfaction. This is in comparison to the 13%-14% of employees who weren’t confident at all. These findings illustrate that investing in employees’ benefits education can reduce healthcare costs for employers and employees and increase employee satisfaction and engagement. Additional healthcare literacy survey observations   Of more than 1,000 surveyed U.